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FAQ

Shipping and return

PAYMENT

Quality & Craftsmanship

Shipping and Return

Can I return or exchange an item?
How do I return an item?
My order has arrived but it’s not as I expected. What can I do?
I'd like to return an item for a refund. How can I do ?
What to do if my package is lost?
What to do if my package is marked as delivered but I haven’t received it?
Where is my order confirmation?
When will my order arrive?
What countries do you ship to?
How much is shipping?
Can I track my order?

Payment

What payment methods do you accept?
Can cancel my order ?

Quality & Craftsmanship

What makes your clothing high quality?
How can you offer high-quality clothes for reasonable prices?
Where are your clothes designed and produced?
What are the core values of your brand?
How do you ensure the quality of your clothes?
Where are your clothes designed and produced?

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